On Tuesday, 16th February at 19:16 UTC, the WIOCC Network Operation Centre (NOC) observed interruption to a significant number of client services between Djibouti and Marseille, France on the SeaMeWe5 submarine cable, affecting voice, data and internet services in multiple countries across eastern and southern Africa. Once it was determined that fault repair would require […]

In South Africa’s highly competitive marketplace, a service provider’s ability to deliver differentiated service offerings is vital in attracting and retaining customers. Pan-African capacity wholesale WIOCC offers its service provider clients the benefits of partnership based on its depth of experience, long-standing expertise and a range of service options from which to develop flexible solution […]

Following the onset of the Covid-19 pandemic, businesses are more reliant than ever upon high-quality connectivity to operate efficiently. The same is true for individuals, who increasingly regard fast, reliable, high-capacity connectivity as essential, because it helps them live their lives in the way they want – with remote working, social networking and online entertainment […]

Specialist education sector ISP TENET has taken full advantage of WIOCC’s recently-extended hyperscale network, upgrading its capabilities to provide reliable and easily-scalable capacity to the country’s major universities and research facilities. “We provided TENET with a tailored connectivity solution between Mtunzini and Cape Town via Johannesburg, along our National Long Distance hyperscale network. Cutting through […]

Even before the Covid-19 pandemic triggered a sudden, steep rise in national and international bandwidth demand in South Africa, Internet Service Providers (ISPs), wireless ISPs (WISPs) and mobile network operators (MNOs) were competing fiercely for enterprise and domestic customers seeking ever-lower cost and more reliable connectivity. The competition has now become even more intense, with […]

Nikki Popoola, WIOCC’s Director, Sales – West Africa, has been named in Capacity Media’s recently-announced list of the 20 women to watch in the global telecommunications industry in 2020. She is commended for her work in establishing WIOCC’s strong presence in West Africa through developing a rich network of partners and clients, and for building […]

We are honoured to have been recognised for our innovative ‘Business as Usual despite Covid-19’ online campaign by being shortlisted for the Best Social Media Campaign award at this year’s Global Carrier Awards. WIOCC is Africa’s sole representative in this category. The pioneering online campaign was designed to help bridge the potentially damaging gap in […]

  Before the Covid-19 pandemic, the ability to quickly revise your service capabilities to reflect sudden, dramatic changes in the market was regarded simply as a ‘nice to have’. However, this changed dramatically with the arrival of Covid-19 and the introduction of  working and lifestyle measures designed to combat its spread. These have had a […]

Covid-19 has caused the postponement of many high-profile networking events and telecoms exhibitions, and the imposition of travel restrictions throughout Africa and the rest of the world. This has created a potentially damaging loss of face-to-face contact between our Sales team and their clients and prospects, and of face-to-face brand reinforcement opportunities. In order to […]

Since the onset of the Covid-19 pandemic in South Africa, we have added over 1Tbps of backhaul capacity onto our 16Tbps-ready hyperscale network. In doing so we supported rapid, high-capacity service activation for clients wanting to meet the significant rise in end-user demand for content and connectivity. “Even before the pandemic, demand for capacity was […]