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Client Update: Covid-19

Blog

Wednesday, July 22nd, 2020

At home with WIOCC’s NOC Engineers

In response to the ongoing Covid-19 pandemic, our team of Network Operations Centre (NOC) Engineers, who provide 24/7 support for our unique, pan-African hyperscale network infrastructure, have been set up to support clients entirely from home. Our Nairobi-based NOC Engineers are our clients’ first point of contact for network-related queries and issues, so following a […]

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Thursday, July 16th, 2020

South Africa hyperscale network deployed on-schedule despite C-19 travel restrictions

Committed WIOCC Field Team members Andre Herholdt and Lancent Mapimela went the extra ‘mile’ – actually more than 300 miles each day for three weeks – to ensure the continuity of the South Africa national network build project. Their efforts, together with those of the entire dedicated WIOCC projects team, ensured its timely completion and […]

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Friday, July 10th, 2020

Scalable, multi-signal connectivity solutions delivered over our future-proofed, hyperscale network

We can now provide capacity in multiples of 100Gbps to clients wanting to carry multi-signal wavelengths – such as ethernet, SDH and IP – over a single service path, following the introduction of Optical Transport Network (OTN) technology into our future-proofed hyperscale network. “With OTN technology in place, our clients can now efficiently and cost-effectively […]

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Wednesday, July 8th, 2020

Rapid Service Turn-up Despite COVID-19

A recent urgent client request to add 100Gbps to their existing 200Gbps capacity on the west coast of Africa, allowed WIOCC to demonstrate its ongoing rapid delivery capability despite the restrictions imposed by Covid-19. The urgency and scale of the demand were driven by the client’s need to anticipate a very significant rise in expected service usage […]

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Tuesday, June 2nd, 2020

Dramatic Surge in IP traffic due to Covid-19

“We’ve seen our IP traffic demand more than doubling on some routes as a result of the Covid-19 pandemic, as our OTT, content provider, carrier and ISP clients strive to keep up with their customers’ increased demand for connectivity and content”, says George Cheng, WIOCC’s Principle IP Architect. “In order for us to deliver traffic […]

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Friday, May 29th, 2020

WIOCC CEO Chris Wood named one of the world’s 100 most influential people in the wholesale carrier community

Chris Wood has been named in the prestigious 2020 Power 100 list of the world’s 100 most influential people in the wholesale carrier community. In the recently-released global listing, Chris is commended for growing WIOCC from an unknown start-up to the organisation now responsible for building Africa’s hyperscale network infrastructure. Investing to meet future demand  […]

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Tuesday, May 26th, 2020

Insights on ‘Connectivity in the current climate’

WIOCC CMO and VP International Business Development Mike Last, was one of the expert subsea cable industry panellists[1] in a recent Submarine Networks World webinar, ‘Connectivity in the current climate – a global subsea perspective’. The webinar’s focus was on the challenges of keeping the world connected, while servicing increased demand – now more critical […]

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Wednesday, May 20th, 2020

WIOCC, building Africa’s hyperscale infrastructure

WIOCC CEO Chris Wood’s thought-leadership article has been published by leading international subsea cable magazine, Submarine Telecoms Forum. The article illustrates how global carriers, OTT players and content providers can best meet their current and future capacity needs by working with a forward-thinking wholesale partner such as WIOCC, which is leading the way in building […]

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Thursday, May 14th, 2020

2Africa announced: a transformative subsea cable for internet connectivity in Africa

China Mobile International, Facebook, MTN Global Connect, Orange, stc, Telecom Egypt, Vodafone and WIOCC today announced their partnership to build 2Africa, one of the world’s largest subsea cable projects that will connect 23 countries in Africa, the Middle East and Europe. At 37,000km long, the cable will interconnect Europe (eastward via Egypt), the Middle East […]

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Tuesday, April 7th, 2020

Coronavirus increases reliance upon high-uptime bandwidth connectivity

With increasing numbers of African businesses temporarily closing their offices and switching to remote working in the face of the global coronavirus pandemic, the importance of reliable, diversity-rich international connectivity has probably never been greater. “In these challenging times, our track record of investment in enhancing the reliability, capacity and reach of our network, together […]

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