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Friday, October 8th, 2021

Taking client focus to a new level

As Customer Service Week draws to a close, WIOCC has strengthened its commitment to delivering exceptional client service by adding relationship-oriented Client Service Managers to its Client Champions team, reinforcing WIOCC’s position as a client-centric organisation.

”The Client Service Managers enable us to provide even better service because they amplify the client’s voice internally and drive seamless client interactions across the organisation,” explained James Wekesa, WIOCC Chief Commercial Officer.

He continued: “WIOCC is building Africa’s first, truly hyperscale network infrastructure with a clear vision and unwavering commitment to our clients, with whom we are focused on building robust, long-term relationships.”

As well as having the network flexibility and scale that allows WIOCC to meet its clients’ dynamic, ever-growing demands for reliable, high-speed capacity, WIOCC’s friendly, highly-skilled team tailor each connectivity solution so that it precisely meets the client’s specific needs.

If you’re looking for a connectivity partner who also gives you excellent service and works hard to understand your specific requirements, send us an email at