Department: Operations
Location: Nigeria
Job Objective
This role is responsible for supporting the planning, implementation, execution and completion of projects within the company. The Project Admin will be acknowledged as the client champion for service delivery.
Key Duties & Responsibilities
- Assist in managing Open Access Metro individual and groups of network projects as directed
- Assist in managing virtual project teams including members from NOC, Field, Legal and Finance
- Assist in project management of client orders from feasibility, pre-sales solution design, sales order signature to handover, achieving high levels of client satisfaction
- Assist in activating services as required
- Assist in maintaining records and data
- Identify concerns, issues, contractual challenges and escalate appropriately
- Actively participate in and promote the project gate review process
- Assist with logistics coordination with vendors, shipping agents, partners
- Deputise for the Project Manager & assist with the creation of ad hoc reports as needed
- Actively use and ensure data integrity of OSS systems
- Cover for other WIOCC Group projects as required
Minimum Qualifications
- Maths & English school leavers certificate or equivalent
- Technical and/or PMP / PRINCE2 certification or equivalent (desirable)
Experience & Skills
- Prefers a minimum of 1 year’s technical experience in the telecom industry or project management
- Effective project management ability including written and verbal communication skills evidenced by work history and accomplishments
- Excellent communications and soft skills, including the ability to listen to and summarise and concisely gather, analyse and share key information with stakeholders
- Experience with Microsoft Office suite preferably including MS Project
- Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
- Knowledge of technology used in Open Access Metro network including GPON, Fibre, Data (Ethernet, IP/MPLS) preferred
Attributes
- Team player, motivator, persistent, stress management
- Client focused, confident, relationship builder
- Integrity, honest with high ethical standards, negotiating skills
- Boundless, passionate and flexible
- Personal excellence, accuracy and attention to detail
- Collaborative, achieve results through teamwork and partnerships
- Strong analytical skills and ability to collate and interpret data from various sources
- Good English language communicator with a natural aptitude for dealing with people
- Excellent creative thinking and problem-solving skills
- Commercially aware, numerate & articulate
- Excellent network diagnostic skills
How to apply
Interested candidates are encouraged to apply by submitting their updated CV including three referees. The deadline for application is on or before 07 March 2025. Applications should be sent to [email protected] indicating the job position in the Subject Line (Project Admin (OAM) Lagos)
