Department: Engineering

Reporting Line: Network Administrator

Job Objective:

To activate services on the WIOCC network and assist with network administration.

Key Duties & Responsibilities:

• Implement network and service activations and restorations
• Create service and network handover documentation
• Ensure that the network diagrams are always up to date for all Network Layers (e.g. SDH, OTN, MPLS, DWDM)
• Ensure that services and networks are handed over accurately and timeously to the NOC when fully operational
• Maintain accurate records of networks and services on OSS/BSS systems
• Plan and implement planned engineering works (PEWs) as required
• Address issues raised by the NOC, related to service and network configurations
• Develop, implement and operationalise standards and processes for activations, network records, service records and handover documentation
• Maintain a backup for all configurations done on each of the network equipment
• Assist with creation of ad hoc reports as needed
• Actively use and ensure data integrity of OSS/BSS systems

Minimum Qualifications:

• Bachelor’s degree in engineering or equivalent
• Transmission Certifications – Ciena, Infinera, Tejas, Huawei

Minimum Experience & Skills

• Minimum of 5 year’s technical experience in the telecom industry with at least 3 years in network provisioning/activation or similar role
• Expert understanding of Transmission (DWDM, OTN, SDH) networks
• Expert understanding of OSS/BSS tools for Transmission (DWDM, OTN, SDH) networks
• Expert knowledge of Tejas, Infinera or Ciena products, NMS and provisioning
• Strong analytical and numerical skills and able to collate and interpret data from various sources
• Quick to understand technical issues and concepts
• Expert in Microsoft Visio, Microsoft Word, Microsoft Excel, Microsoft Powerpoint
• Effective written and verbal communications skills evidenced by previous work history and accomplishments
• Excellent communications and presentation skills, including ability to summarise and concisely share key information to all levels within the organisation
• Demonstrate ability to manage multiple priorities and solve problems in a fast-paced environment
• Willing to work outside of normal office hours

Preferred Experience & Skills

• Has developed and operationalised standards for activations of Transmission (DWDM, OTN, SDH) networks
• Has automated provisioning/reporting of network services and capacity
• Has implemented PNI/LNI systems for Transmission (DWDM, OTN, SDH) networks
• Knowledge of relational databases and data querying languages

Attributes

• Client focused, relationship builder
• Integrity, honest with high ethical standards, boundless, passionate and flexible
• Personnel excellence, accuracy and attention to detail
• Collaborative, achieve results through teamwork and partnerships
• Strong analytical skills and able to collate and interpret data from various sources
• Good English language communicator with a natural aptitude for dealing with people
• Excellent network diagnostic skills

How to Apply

Qualified candidates are encouraged to apply by submitting their updated CV including three referees. Deadline for application is 14 May 2024. Applications should be sent to applications@wiocc.net indicating the job position in the subject line.